Frequently Asked Questions
Everything you need to know about your Crooked Media order.
When will my order ship?
Most orders are processed within 3-5 business days. Once your package leaves our warehouse, you will receive a tracking number via email to follow its journey.
What is your return policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that certain limited-edition drop items may be final sale.
How do I know which size to order?
We provide a detailed size guide on every product page. Our apparel typically features a modern, unisex fit. If you are between sizes, we recommend sizing up for a relaxed look.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
What materials are used in your apparel?
We prioritize quality and comfort. Most of our tees and hoodies are made from 100% organic cotton or premium cotton-poly blends, sourced from ethical manufacturers.
Can I change my shipping address after placing an order?
We process orders quickly, but we will do our best to accommodate changes. Please contact our support team within 2 hours of placing your order to request an address update.